Customer Support

Liability

• Partly Remote Responsibilities
• When is AIESEC NOT liable
• SE & EP cancellations 
• HE/OP Cancelations
• COVID-19 Cancelation
• Mastering the Compensation Table

Customer Support Guide

• The Documents
• From us to you #CSWithLove
• Glossary of terms
• Finished Earlier Walkthrough
• Long Distance Relationship with CS - The other Way
• Long Distance Relationship with CS Team

Case Solving Flow

• Securing a Payment Plan
• OCA Get Ready With Me
• Must be nice to negotiate in ECB level

Accommodation

• Activate your Global Host
• Lack of Accommodation | Urgent protocol

Job Description

• Job Description 101
• How to proceed with JD issues?

Harassment Reporting

• Reporting a Harassment Incident Walkthrough